Privacy Policy - Proxydudes.com

At Proxydudes.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the EU General Data Protection Regulation (GDPR).

1. Who We Are

Proxydudes.com is an independent e-commerce website providing high-quality proxy playing cards for personal, non-commercial use.

We are the Data Controller responsible for the processing of your personal data on this website.

2. What Personal Data We Collect

When you use our website, we may collect the following information:

  • Contact Information: Name, email address, shipping address, phone number.
  • Payment Information: Processed securely by third-party payment providers (e.g., PayPal). We do not store full payment details.
  • Order Details: Products purchased, order history, preferences.
  • Account Information: Login credentials, user profile data.
  • Usage Data: IP address, browser type, device info, pages visited.
  • Cookies & Tracking: Usage and preferences (see our Cookies Policy).

3. Why We Collect Your Data (Legal Basis)

Purpose

Legal Basis (GDPR Article)

Processing orders & delivery

Performance of contract (Art. 6(1)(b))

Customer support & communication

Legitimate interest (Art. 6(1)(f))

Marketing & promotional emails

Consent (Art. 6(1)(a))

Website analytics & improvements

Legitimate interest / Consent (Cookies)

Compliance with legal obligations

Legal obligation (Art. 6(1)(c))

4. How We Use Your Data

We use your personal data to:

  • Process orders and manage your account
  • Communicate with you regarding orders, updates, and support
  • Send you marketing offers (only if you’ve opted in)
  • Improve website functionality and user experience
  • Detect and prevent fraud or misuse of our services

5. Data Sharing with Third Parties

We may share your data with trusted third parties:

  • Payment Providers (e.g., PayPal) for secure transactions
  • Shipping & Fulfillment Partners to deliver your orders
  • Analytics Providers (e.g., Google Analytics) for site improvement
  • Marketing Tools (e.g., Mailchimp) for newsletters (opt-in only)

All third-party providers are required to comply with GDPR and ensure appropriate data protection measures. We never sell or rent your personal data to third parties.

6. Data Retention

We retain your data only as long as necessary for the purposes stated:

  • Order and transaction data: Up to 6 years (for tax and legal purposes)
  • User accounts: Active until you request deletion
  • Marketing data: Until you withdraw consent

After retention periods, your data will be securely deleted or anonymized.

7. Your Rights (GDPR)

You have the following rights regarding your personal data:

  • Right to Access (Art. 15 GDPR)
  • Right to Rectification (Art. 16 GDPR)
  • Right to Erasure (“Right to be Forgotten”) (Art. 17 GDPR)
  • Right to Restrict Processing (Art. 18 GDPR)
  • Right to Data Portability (Art. 20 GDPR)
  • Right to Object to Processing (Art. 21 GDPR)
  • Right to Withdraw Consent at any time
  • Right to Lodge a Complaint with your local Data Protection Authority

To exercise your rights, contact us here.

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
 This includes encrypted connections (SSL/TLS), secure payment processing, and access controls.

9. International Data Transfers

We primarily store and process data within the EU/EEA. If data is transferred outside the EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or business practices. The latest version will always be available on our website.

11. Contact Information

For any questions or concerns regarding your personal data or this Privacy Policy, please contact us through our Contact page.

Effective Date: 2025-08-01